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Privacy Policy

NexBorg Software Solutions Private Limited (“NexBorg”, “we”, “our”, or “us”) built and operates the software products NexGuru and Nex AtPay to serve educational institutions and organizations. These SERVICES are provided by NexBorg Software Solutions Private Limited and are intended for use as is.

This Privacy Policy explains how we collect, use, retain, and safeguard your information when you use our Services. By using our Services, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We may collect the following types of information when you use our Services:

  • Personal Identifiers:

    Name, email address, phone number, address.

  • Usage Data:

    Device IP address, device name, operating system version, app configuration, time and date of usage, and diagnostic statistics.

  • Cookies / Tracking Data:

    Third-party libraries may use cookies to improve user experience.

This information is collected only to provide and improve the Services, enable communication, ensure security, and comply with applicable legal requirements.



User Consent

Before collecting personal or sensitive information, our apps may request your explicit consent. This may be done through:

  • In-app consent screens (e.g., a checkbox or “I Agree” button)

  • Account registration flows where you accept our Privacy Policy and Terms of Use.

By providing your information and using the Services, you consent to our collection and use of information as described in this Privacy Policy.



Data Retention and Deletion

  • We retain personal data only for as long as it is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Once data is no longer required, it will be securely deleted or anonymized.



Account Deletion and Data Removal

Users have the right to request deletion of their accounts and associated personal data. To request deletion:

  • Contact us directly at info@nexborg.com with your registered email or phone number to delete your subscription/account.

Upon receiving a verified request, we will delete the user’s account and associated personal data within 30 days, unless retention is required for legal or compliance purposes.



Service Providers

We may engage third-party companies and individuals to:

  • Facilitate our Services

  • Provide the Services on our behalf

  • Perform Service-related activities

  • Assist in analyzing usage of the Services

These third parties are contractually bound to use personal data only for the purposes of providing their services and not for any unrelated activities.



Security

We use commercially reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.



Links to Other Sites

Our Services may contain links to external websites. Please note that these sites are not operated by NexBorg. We encourage you to review the Privacy Policies of those websites, as we assume no responsibility for their practices.



Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we discover that a child under 13 has provided personal information, we will delete it immediately. Parents/guardians who become aware of such data being shared should contact us for prompt removal.



Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the effective date will be revised accordingly. We encourage users to review this policy periodically.



Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, including data deletion requests, please contact us at:

  • NexBorg Software Solutions Private Limited

  • Email: info@nexborg.com